CBC pairs white glove crews at our Portland and Seattle distribution centers with a nationwide network of vetted delivery agents and our own dispatch platform — so your product reaches the room of choice anywhere in the country, and your team watches it happen in real time. One partner from dock to doorstep since 2000.
Questions before committing? Talk to our team — we typically respond within one business day.
Trusted by last-mile operators across the country
Serving Oregon and Washington since 2000, with a nationwide agent network. See who we serve →
Track your delivery
No login needed. Enter your order number and the phone or email on the order to see live delivery status.
No login needed — enter your order number or phone number to see live status.
What customers say
Your customer never meets your warehouse or your carrier — they meet the crew at the door. Here’s how those crews are rated by the households and businesses we deliver to.
“Punctual, professional, and handled my cabinets with great care.”
“Arrived promptly, quick set up, very courteous. Took old box springs and mattress.”
“Professional, polite and on time. Scheduling was easy on their app.”
Where we deliver
Our Portland and Seattle-area distribution centers anchor direct white-glove delivery across the Pacific Northwest, and our network of vetted delivery agents extends coverage nationwide. See our footprint below — and if your lane isn’t marked, email us and we’ll confirm availability.
Two halves, one handoff
The trucks and crews come from CBC Moving and our nationwide agent network. The booking, routing, and visibility come from CBC Dispatch, our own platform. You contract once and get both — coast to coast.
Every service level we run, performed by our own trained crews
Software included with every account — no extra license
Compare service levels
Every tier runs on the same trained crews and the same CBC Dispatch visibility. Full service descriptions. — choose by how much handling your customer’s product needs at the door.
| What’s included | Curbside | Threshold | Room of Choice | White Glove | White Glove Full-Service |
|---|---|---|---|---|---|
| Delivered to curb / driveway | ✓ | ✓ | ✓ | ✓ | ✓ |
| Inside the threshold | — | ✓ | ✓ | ✓ | ✓ |
| Carried to room of choice | — | — | ✓ | ✓ | ✓ |
| Unpacking & inspection | — | — | — | — | ✓ |
| Full assembly & setup | — | — | — | ✓ | ✓ |
| Packaging & debris removal | — | — | — | ✓ | ✓ |
| Confirmed 4-hour window | ✓ | ✓ | ✓ | ✓ | ✓ |
| Photo proof of delivery | ✓ | ✓ | ✓ | ✓ | ✓ |
| Signature captured | ✓ | ✓ | ✓ | ✓ | ✓ |
Built for volume shippers
| Partner | The problem | How CBC answers it |
| Retailers | Big-ticket sales stall when delivery is slow, damaged, or invisible to the customer. | Scheduled white glove appointments with assembly included, plus branded tracking your customers can follow themselves. |
|---|---|---|
| Third-party logistics providers | You need a dependable final-mile agent in the Pacific Northwest who won’t damage your client relationships. | A nationwide network of vetted delivery agents backed by our OR/WA home base since 2000, with warehousing, cross-dock, and per-account reporting you can pass straight to your clients. |
| E-commerce companies | Oversize items break the parcel network — and returns, exceptions, and WISMO calls pile up. | Fast onboarding through CBC Dispatch: book online, get live status and photo proof of delivery anywhere in the country, and cut the “where is my order?” queue. |
| Pool distribution companies | Consolidated linehaul is only as good as the local partner who breaks the pool and hits the delivery windows. | Receiving, deconsolidation, and zone-routed delivery across the country, with capacity-rule scheduling that protects your service levels. |
Real results
Every CBC account ships with the same trained crews and the same dispatch platform. Here\u2019s what that combination delivers in practice.
A Pacific Northwest furniture retailer with 14 showrooms replaced manual phone-based scheduling with CBC Dispatch self-scheduling links and live tracking. Automated day-before and on-the-way notifications eliminated the bulk of “where is my delivery?” calls.
A third-party logistics provider needed reliable final-mile coverage outside their home market. CBC’s agent network and per-account reporting let them tender deliveries coast-to-coast while passing branded tracking links and POD photos directly to their retail clients.
An online retailer of fitness equipment was losing margin to parcel-carrier damage claims. By routing oversize shipments through CBC’s white-glove crews with pre-delivery inspections and photo POD, damage claims dropped and customer reviews improved.
A straightforward pipeline
Freight arrives at one of our distribution centers or a regional agent’s warehouse; we inspect, scan, and stage it.
CBC Dispatch routes the order by zone and capacity, and confirms the appointment window.
A uniformed two-person crew delivers to threshold or room of choice, assembles, and removes debris.
Photo proof of delivery posts to your account, and completion rolls into your client summary.
See the platform
From the dispatch board to the warehouse floor to the driver’s cab — every CBC account ships with the full software stack. Explore the platform. Tap a surface below to see what your team would actually use.
Multi-state coverage
This request is for companies that require services across multi-state coverage areas — whether you ship from one city or many. Tell us the cities, states, lanes, and volumes you need covered, and our team will come back with a service plan and rates — usually within one business day. No account required.
Common questions
Everything a prospective partner needs to know before requesting a quote or onboarding.
Still have questions? Request a quote or email our team.
From our Portland and Seattle-area distribution centers to a nationwide network of delivery agents, we can cover your lanes. Tell us your lanes and volumes, and we’ll come back with a service plan and rates — usually within one business day. Or start with a single delivery and see the operation for yourself.